Frequently Asked Questions

Find answers to some of the questions we're most often asked below.

 
 

Frequently Asked Questions

Find answers to some of the questions we're most often asked below.

Where are you located?

We are based in South East Queensland, facilitating home-to-home adoptions for animals across the region. Unlike a shelter, we connect pets directly from their current homes to their new loving family, ensuring a smooth and compassionate transition.

Are your services offered Australia-wide?

Although we had previously facilitated animal rehoming and adoptions Australia-wide, we are currently focusing on delivering our services exclusively across South East Queensland.

We aim to expand our reach once again in the future!

How do I rehome an animal with you?

To rehome your pet with us, send us a direct message via Messenger or contact us by email.

We will then guide you through the necessary steps. To make a general inquiry, speak with one of our team members by calling us on 1300 577 302 between Monday through Sunday from 9:00 am to 5:00 pm (QLD time).

Are your animals vet checked?

All of our cats and dogs receive vet assessments before being listed for adoption. They are available for rehoming once they acquire a complete bill of health.

How do I adopt an animal with you?

See our animals for adoption via the ‘Adopt’ tab at the top of the page.

To adopt your chosen animal, please send us a message, email, or call us on 1300 577 302.

Our working hours are 9:00 am – 5:00 pm (QLD time), Monday through Sunday.

How much are adoptions?

We strive to keep all adoption fees reasonable and affordable. You can find our animals’ adoption prices either on their Facebook ads or via the ‘Adopt’ tab at the top of this page.

Can I speak to someone on the phone?

Absolutely! If your question isn’t addressed on this page, please feel free to call us on 1300 577 302.

Our working hours are 9:00 am – 5:00 pm (QLD time), Monday through Sunday.

Are you with us?

Donate today. Together, we can change the lives of animals for the better.